Why didn’t I receive my refund but turbo tax took money out of my bank account for using them to do my taxes?

[xmasbaby0]

TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

[Lizteta]

I choose to have the fees deducted from my refund and it was taken from my account and I still haven’t received my refund. It’s taking unusually long and it was accepted Feb. 10th and I don’t owe any debts.