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TurboTax gets no information from the state after you file your tax return. Contact the state to ask.
It sounds like you're having trouble receiving your approved 2023 Colorado tax refund. This could be due to processing delays, identity verification issues, or mail problems. You can check the status of your refund online through the Colorado Department of Revenue's "Where's My Refund" tool or use their call their phone # located at this link helpline for more information.
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