Skip to main content
Level 1
May 22, 2020
Question

Why cant I find my refund

  • May 22, 2020
  • 5 replies
  • 26 views
No text available

5 replies

Level 15
May 22, 2020

How long ago was your e-file accepted? 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

 

Your federal refund amount is on line 20 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
April 5, 2021

I filed my return march 2nd and got this screen yet it still says they cant find my return

Level 14
April 5, 2021

Have you checked with TurboTax and IRS tools? If not, please do so by clicking here:  TurboTax and IRS

 

You might need to call the IRS since it's been more than 21 days.  Please contact https://www.irs.gov/help/telephone-assistance  or IRS.

 

Please also read this: 

 

It is also possible that you owed IRS and they took your refund to offset the debt.  I will suggest you contact the Treasury Offset Program at 800-304-3107 to find out.  If this does not apply to you , call the IRS Taxpayer Advocate Service at 1-877-777-4778.  

 

Here are the possible reasons when the offset is taken:

  • Past due child support;
  • Debts owed to a federal agency;
  • Unemployment debts owed to the state;
  • Past due federal student loans;
  • Unpaid state income tax.

For more information, see RefundOffset