Why can I no longer veiw my order details?

Filed NY and federal taxes on 1/9/25.

IRS acceptance date - 1/17.

NY acceptance date 1/27. State refund was deposited on 2/10.

Paid $169.60 to file w max benefits, audit protection, and elected to have fees taken out of my return. Also paid the extra $25 to have my refund 5 days earlier than IRS estimated date -2/24/2025.

On the homepage however, TT estimated date for DD was 2/19... but alas, no refund yet. So it then updates with a notice that 5 days early is not available and I will not be charged the $25.

Looking at my cart icon, the $25 fee for 5 days early is still there buuuuuuuuttttt, when I try to "view order details" I am given an error message??

What in the dickens is going on here? Ive never waited this long for a federal return, nor have I ever had so much trouble with TT.

Due to PATH ACT, and being both CTC and EITC filer,

posted