Why am I paying a refund processing fee?

I chose to have it direct deposited into my credit karma account and it states there are no fees but when I checked it charged me a 40.00 refund processing fee.

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Why am I paying a refund processing fee?

See this TurboTax support FAQ for removing Refund Processing - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund...

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