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maebair78
Returning Member

Why am i getting emails from tpg ,where is my refund im getting upset i filed mid jan

 
2 Replies
VolvoGirl
Level 15

Why am i getting emails from tpg ,where is my refund im getting upset i filed mid jan

Sounds like the IRS is taking too long to send your refund.  See What if the IRS reduces your refund or delays it.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbota...

Then when the IRS does send your refund they won't take the fees out again.

You should receive about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.
KatrinaLO
Intuit Alumni

Why am i getting emails from tpg ,where is my refund im getting upset i filed mid jan

If it's been longer than 21 days since you filed your return, consider contacting the IRS directly to inquire about the status of your tax return.  You will find the contact number listed in the TurboTax FAQ below:  https://ttlc.intuit.com/replies/3302084

If it’s been

·         21 days or more since you e-filed

·         6 weeks or more since you mailed your return

·         Or if the IRS’s Where's My Refund page tells you to contact them

Then the IRS asks that you call them at these numbers

·         For individuals: 800-829-1040

·         For businesses: 800-829-4933

·         For those with hearing impairments: TTY/TDD 800-829-4059


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