turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kelnyc88
New Member

Why am I being charged without ever receiving my tax refund?

I haven’t received any of my tax refunds the last 3 or 4 yrs. And now, I’m being charged for this year’s refund. 

Meanwhile, it says they don’t have a record of it when I check my refund status on the IRS website.

 

what’s going on?!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Why am I being charged without ever receiving my tax refund?

I haven’t received any of my tax refunds the last 3 or 4 yrs

 

 

 

Have you been filing tax returns for the past several years?   Were those tax returns accepted and processed fully?  Did the tax forms show that you were supposed to receive a refund?

 

 

 Do you owe back taxes or child support that has caused your refunds to be seized?   

 

 

As for being charged this time---is it this?

 

TURBOTAX TOOK MONEY OUT OF MY  ACCOUNT

 

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto...

 

TURBOTAX SAYS:

How do you justify debiting my account?

The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

 

 

 

WHY DOES THE IRS SAY THERE IS NO RECORD OF MY RETURN?

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question