Who do I contact at IRS

[TKHOCH]

I submitted taxes on 2/18, it was approved.  IRS' Where's my Refund says that it was paid on 2/26, however my bank searched for all transactions and there was nothing.  Who do I contact at IRS to get my refund?

[CatinaT1]

Their phone number is 800-829-1040.

[TKHOCH]

I tried calling that number and end up in AI hell, cannot get a human.

[CatinaT1]

It might be easiest to set up an account with them.

IRS Individual Online Account  

• Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
• With an IRS Individual Online Account, people can:
• View balance owed, payment history and schedule payments.
• Cancel scheduled payments.
• Get transcripts.
• View or create payment plans.
• See digital copies of some IRS notices.
• View key data from their most recently filed tax return, including adjusted gross income.
• Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
• View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.