Who can I speak with if my 2024 tax information is missing, after having been accepted?

[sherrymadd]

I did my taxes through TurboTax. The federal refund was accepted and paid; however, the refund from Minnesota state tax information in the system seems to be missing. I was supposed to get a refund, but there is no record, and I have not gotten a letter after six weeks.

[SharonD007]

If you would like to speak with someone from TurboTax, you can request a call if you have TurboTax Live or add Plus benefits to the Free Edition. Refer to the TurboTax Help article How do I contact TurboTax?