Where us my tax refund from 2022 irs says turbo tax has a green dot account n has my tax refund but turbo tax isn't being helpful

[kellyaiden0625]

Turbo tax filed my return 
I never got my refund 
IRS SAYS TURBO TAX HAS MY REFUND

[xmasbaby0]

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410