Where is my return?

Forum|Forum|5 years ago
April 3, 2021
1 reply
20 views

So I filed through TurboTax last year they sent me a card everything went smooth so I file this year they signed me up with credit karma for my return card I now have a credit karma account the status of my return says sent but I still have no money how do I find my return once the IRS has already sent it and TurboTax sends me to credit karma credit karma sends me to the IRS IRS sends me to TurboTax

Not A Product Question

EbonyA

Level 13

Only the IRS can confirm if a return has already been sent; so the way to appropriately track a refund is by using the WMR tool here. Additionally, if you have any questions regarding the status of your return, you would have to reach out to the IRS directly; contact details can be found here. Please note that due to the ongoing effects of the pandemic, the IRS is experiencing major delays and high call volume. You may want to try giving then a call early in the morning when they open which is 7am local time.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kreepy86Author

Level 2

So I'm curious as to whether or not you guys even read any of the post before you reply to them obviously I doubt it but my question was aimed more for the next step after what you reply was as I've already followed that step and they keep leading me back into a circle

mesquitebean

Level 15

@kreepy86

So the IRS WMR tool says your refund has been sent? The IRS says to allow up to 5 days due to variations in bank processing procedures. However, there may be another link in the chain that you can check, if the following applies to you:

Did you choose to pay any TurboTax product fees out of your Federal refund? If so, then the funds first go from the IRS to a temporary account in your name at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card) in a second direct deposit. A third-party company SBTPG is involved in administering that process, and if you used that method to pay any TurboTax product fees, we can tell you how to check on your funds by logging into SBTPG's lookup tool.

If you did not pay any fees out of your Federal refund, then this does not apply to you.