Solved: where is my refund
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
2021Tessa
Level 1

where is my refund

I paper filed my taxes for 2020 and was due a refund. No word or deposit from the IRS. Have tried where is my refund and for months it said it was being processed now it tells me it can not find me in the system. Have tried calling the IRS about 100 times and cannot get to talk to anyone. If someone does answer they put you on hold and then comes on and says we are not taking any more calls today. Very frustrating. Now it is time to file again what do I do. Am I suppose to deduct last years refund on this years taxes. I am open to any suggestions. Thanks.

2 Best answer

Accepted Solutions
tagteam
Level 15

where is my refund


@2021Tessa wrote:

...Am I suppose to deduct last years refund on this years taxes. I am open to any suggestions.


Whatever you do, do not deduct the refund on your 2019 return from this year's (2020) taxes.

 

Unfortunately, there are several million 2019 returns the IRS has yet to process. The only recourse at this time is to wait. 

View solution in original post

xmasbaby0
Level 15

where is my refund

You did not mention how long ago you filed that 2019 return by mail.   That is an important piece of information.  The IRS is very backlogged and it is taking them a very long time to process mailed returns.  Did you use any sort of mailing service with tracking so you know it was received--like certified mail, UPS, etc.?

 

Was the IRS refund site saying that your return was being processed?   In that case, only the IRS can tell you what happened.  TurboTax cannot find out.   No information is shared with TT after you file.  

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

TAX ADVOCATE

 

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

 

 

 

 

No you do not put anything about your 2019 refund on your 2020 tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

3 Replies
tagteam
Level 15

where is my refund


@2021Tessa wrote:

...Am I suppose to deduct last years refund on this years taxes. I am open to any suggestions.


Whatever you do, do not deduct the refund on your 2019 return from this year's (2020) taxes.

 

Unfortunately, there are several million 2019 returns the IRS has yet to process. The only recourse at this time is to wait. 

View solution in original post

xmasbaby0
Level 15

where is my refund

You did not mention how long ago you filed that 2019 return by mail.   That is an important piece of information.  The IRS is very backlogged and it is taking them a very long time to process mailed returns.  Did you use any sort of mailing service with tracking so you know it was received--like certified mail, UPS, etc.?

 

Was the IRS refund site saying that your return was being processed?   In that case, only the IRS can tell you what happened.  TurboTax cannot find out.   No information is shared with TT after you file.  

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

TAX ADVOCATE

 

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

 

 

 

 

No you do not put anything about your 2019 refund on your 2020 tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

Bvaughns1922
Returning Member

where is my refund

WHERE IS MY 2019 REFUND

Dynamic AdsDynamic Ads
v
Privacy Settings