TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Where is my refund

Forum|Forum|6 years ago
March 30, 2020
1 reply
2 views

I submitted my New York State tax return 30 days ago and I still have not received my refund. How do I know when I will get it?

TurboTax Free Edition Online

Level 15

State refunds can take a long time, especially in some states who are cracking down on ID theft.

When you log into your account, what is showing for the "return status" for the state return? Does it say accepted, rejected, started, incomplete, printed, or ready to mail?

If you efiled, does the state return status show up in this tool?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If it was accepted, then here's how to track the state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund