Where is all of my refund

[emmasue20]

I’m suppose to get $957.00 back total for my state and federal refund but only $285.00 was deposited into my account where is the rest of my money!?

[xmasbaby0]

MY REFUND WAS LESS THAN I EXPECTED

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns.  There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return.  Federal refund line 20 on Form 1040

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund.

It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together. Federal and state tax returns are processed by two completely separate entities.

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

Reduced Refund     https://www.irs.gov/taxtopics/tc203

[LinaJ2020]

If you did not receive a full amount of your total refund, it is possible that you owed IRS and they took your refund to offset those debts.  I will suggest you contact the Treasury Offset Program at 800-304-310 to find out if your refund was reduced because of an offset.  If this does not apply to you or you feel refund was reduced in error, call the IRS Taxpayer Advocate Service at 1-877-777-4778.  The service is free.

Here are the possible reasons when the offset is taken:

• Past due child support;
• Debts owed to a federal agency;
• Unemployment debts owed to the state;
• Past due federal student loans;
• Unpaid state income tax.

For more information, see RefundOffset

@emmasue20