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Please follow the directions below given by community member Critter:
Please call product support and give them your serial number and then they can give you the confirmation number you need. Here's the number to call: (800) 446-8848. To find your serial number, go into the program to the payment section, select pay by credit card--then you should see a screen pop up (an example is attached). Look on that screen for the serial number, and then call us.
What did I pay last year for TurboTax?
What did I pay last year for TurboTax?
What did I pay last year for TurboTax?
Please note that for tax years 2018 through 2025, tax prep fees are no longer deductible unless you're self-employed. Read more here.
Instructions
Assuming you purchased your product directly from us, you can look up your TurboTax order here. Or look through your inbox for an email with the subject line "Your TurboTax Payment Confirmation" (or similar).
If you used TurboTax Online last year, you can find your order number by doing this:
Please click https://ttlc.intuit.com/community/after-you-file/discussion/where-can-i-find-my-order-numbers-for-pa... to learn more.
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