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btdj88
New Member

When i look at the CO track my refund page they say they havent recieved my refund yet why?

 
4 Replies
AndreaC1
Level 9

When i look at the CO track my refund page they say they havent recieved my refund yet why?

What does the status say for your state return, when you log into your TurboTax account? Does it show as pending, started or incomplete?

You can also check your TurboTax e-file status here <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
btdj88
New Member

When i look at the CO track my refund page they say they havent recieved my refund yet why?

it says accepted as of feb 1st
AndreaC1
Level 9

When i look at the CO track my refund page they say they havent recieved my refund yet why?

Okay, thanks for the update. I'm posting a detailed answer for you below @btdj88 They have a message on their website tracking page as well with the info I'm posting.
AndreaC1
Level 9

When i look at the CO track my refund page they say they havent recieved my refund yet why?

Accepted means they have received your refund, just not processed it yet. Until they start processing it, you won't find record of it when tracking on their Where's My Refund/Rebate page for Colorado. See message below where they state it can take up to 60 days to process now. Most states will post a notice to let you know how long processing time will be. And see What does Accepted mean?

The below message is posted as an "Attention" message on the Colorado Department of Revenue's website where you check your refund status here https://www.colorado.gov/revenueonline/_/#1 

Per the Colorado Department of Revenue: "Taxpayers are warned that they could experience delays of as long as 60 days compared to previous years due to Department of Revenue enhanced tax refund fraud detection efforts."

Please see below for more details on that statement as well. 

How do I track my Colorado tax refund?

https://ttlc.intuit.com/replies/4779657

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