When I did my tax return it asked if I would like to Receive some of my return 24 hours after being accepted so I applied for that and it said I would receive $500. But it never asked me how I wanted

[maneepaula]

If you receive a turbo refund advance, for $500-$2000, It will go on a turbo visa debit card. If you got your refund deposit I can still take the power or answer one of your personal cards you will not be receiving the advance. The only way you can get it is if you sign up for the turbo is a debit card. That card is Offered as an option when filing. 

[maneepaula]

My last comment has typos, I meant to say “ if you receive direct deposit or get it on one of your personal cards, you will not receive advance.”

[CarissaM]

If you applied for a Turbo Advance Refund, you will receive those funds on a Turbo® Visa® Debit Card. Upon acceptance of the Refund Advance, you will receive an email to assist you in setting up your temporary card prior to receiving the actual physical card.  The temporary card would allow you to use the card and shop online. 

The email for the temporary card will come from turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.