If you applied for a Turbo Advance Refund, you will receive those funds on a Turbo® Visa® Debit Card. Upon acceptance of the Refund Advance, you will receive an email to assist you in setting up your temporary card prior to receiving the actual physical card. The temporary card would allow you to use the card and shop online.
The email for the temporary card will come from turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.
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