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When I checked my irs refund status it is saying I need to verify my identity. Why is this happening?

 
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3 Replies

When I checked my irs refund status it is saying I need to verify my identity. Why is this happening?

The IRS is getting more and more vigilant to prevent identity theft and fraud.   Last year in 2023 they flagged over a million returns for fraud by early March.   People who file very early in the season are sometimes scrutinized more.  Do not take it personally.   TurboTax does not get any information from the IRS after they accept your return, so no one at TT knows that your refund is delayed or why.  All you can do is wait for the IRS to finish processing your return.  Watch the refund site.  If the IRS wants more information from you they will request it.   If they are asking you to verify your identity, please follow their instructions and do so.    

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

When I checked my irs refund status it is saying I need to verify my identity. Why is this happening?

Would it make the processing go faster if I would go to an irs office to show my identity and everything they need? 

MonikaK1
Employee Tax Expert

When I checked my irs refund status it is saying I need to verify my identity. Why is this happening?

No, the IRS offers only two ways to verify your identity:

Only those who receive a 5071C Letter should use the verification system. The letters are sent to you via U.S. mail. They are never emailed, and the IRS does not initiate verification requests by phone.

The IRS prefers that taxpayers use the online system; because phone callers may experience delays due to the high volume of calls the IRS receives. The phone number on your letter can be used only for verification purposes, not for any other tax issues.

 

See this TurboTax tips article for more information.

 

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