What do I need to do if the IRS says my status is unavailable and Turbo Tax says my refund should have been here the 17th of March?

[SweetieJean]

When checking the IRS website, be sure to use only the amount of your Federal refund, not the combined Federal + State figure that TT gives you.

[BrandiLO]

The date that you see on the TurboTracker is only an estimate. The actual refund date can only be found on www.irs.gov/refunds. If it has been more than twenty-one days since you filed your return, you may call the IRS for an inquiry.

Please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:

1. press 1 for English

    listen to the recorded message

2. press 2 for answers about personal income taxes

    listen to the recorded message

3. press 1 for questions about a form you already submitted

4. press 3 for all other questions

5. press 2 for all other questions

6. enter your social or EIN

    confirm type (social or EIN) and confirm if the number is right by pressing 1

7. Listen to all options then it will say if you have not heard your topic please hold

8. Next, it will say if you owe money and agree with the amount press 1

You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)