Did you efile, or did you choose to print and file by mail? If you chose to mail, did you physically print, sign, date, and mail it? TurboTax does not mail it for you.
If you efiled, then you need to be sure the state tax return was successfully efiled and accepted. After you efiled, did you get an email saying it was accepted? If you filed online, you can check in your account. Log in, and in the left menu column click on Tax Home tab. If you only have a minimal menu and there's no Tax Home tab, then you'll need to start a 2025 return just to answer a few screens (you don't actually have to prepare the 2025 return.) When you go through enough screens, the left menu column will change, and you will see Tax Home tab in the left-column menu.
When you are at the Tax Home page, scroll way down to the section "Your Tax Returns & Documents." Choose tax year 2024. What does it show for the state return--does it say accepted, rejected, printed, started, or something else?
To track choose your state from the table in this FAQ:
FAQ: How do I track my state refund?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
If needed:
FAQ: How do I contact my state's department of revenue?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...
