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Are you being audited? Did you get an audit letter ? Or is the return delayed in processing? If so no DIY program nor a paid tax pro can help move things along faster ... once filed only the IRS or state have the control of what is happening.
I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
https://support.turbotax.intuit.com/irs-notice/audit-support/
The point of audit defense is not to ensure that those who purchase the product receive their refunds more quickly.
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