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Ellie1
New Member

What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

My DC refund shows up as "issued" on mytax.dc.gov/. But I haven't received it. On the DC government website, it says my refund was issued 3 weeks ago and I used direct deposit. There's definitely no issue with my direct deposit as I used exactly the same one for my federal refund and got the money 3 weeks ago. What should I do? Thanks

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3 Replies

What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

FIrst, if you haven't already done so, check with your bank and ask them if they received a direct deposit and sent it back for some reason.

Also, check the bank account information shown on your actual state return.

Otherwise, phone the DC tax agency for assistance.   The District of Columbia link in the following FAQ will take you to their contact page:

FAQ: How do I contact my state department of revenue?

https://ttlc.intuit.com/replies/3302452




sak2104
New Member

What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

I have the same issue now ... bank says nothing.

What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

@sak2104   Get and print out a new copy of your tax return, and check the routing and account numbers on the Federal forms (if you mean the USA refund) or the state forms (if you mean a State/DC refund).

 

Some folks last year, checked those numbers and realized that they sent the $$ to their brokerage account, and not their bank.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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