What should I do since I Still haven't received my 2020 refund? how do i talk to a live person either with IRS or TurboTax?

[dumdumdame]

My status says accepted and processing since October 9,2021

[tagteam · Accepted solution]

TurboTax cannot really provide much assistance with respect to your refund.

You can try contacting the IRS.

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-d...

Note that there are still returns from the 2020 tax year that are being processed.

[xmasbaby0]

TurboTax does not get any information from the IRS (or your state) after you file your tax return, so no one at TT will know what the IRS has done with your return, or when the IRS will issue your refund.   Only the IRS knows.  Recently the IRS changed its "Where's My Refund" site so that you can see information there for refunds for 2019, 2020 and 2021 tax returns.  Check the IRS refund site to see what is shown there.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

[fanfare]

According to IRS, your return, as well as all the others from 2020, has been processed.

If you expect a refund, IRS will send the refund but it may still take some time for you to get it.

You should be able to see your

@dumdumdame refund status on the IRS "Where's my refund" status page.