What should i do if i never recvd my 2021 federal refund? I got the email that said it should deposit any day (on 5/18/22) and in August turbo tax fees came out of bank

jeremiah-c-johns · ‎January 25, 2023

any suggestions on what to do next?

xmasbaby0 · ‎January 25, 2023

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

LindaS5247 · ‎January 25, 2023

You can use the following link to track yoiur refund:

https://turbotax.intuit.com/tax-tools/wheres-my-refund/

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What should i do if i never recvd my 2021 federal refund? I got the email that said it should deposit any day (on 5/18/22) and in August turbo tax fees came out of bank