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jjengel
Returning Member

What is taking so long getting my verification number??????????????????????

 
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1 Reply
FrankF1
New Member

What is taking so long getting my verification number??????????????????????

If you need the 6 digit identity protection PIN number, visit https://ttlc.intuit.com/questions/1934091-how-do-i-get-my-6-digit-ip-pin

There are several possible fixes to resolve your problem with confirmation codes.

Contact Technical Support at https://support.turbotax.intuit.com/contact/ if none of these things work.

We send out the confirmation code shortly after you request it. Some e-mail programs check for mail at irregular intervals. Look for a send and receive now button to update your inbox. Also, check to make sure the e-mail we sent wasn't in a spam folder.

You can verify your e-mail a different way through account settings

  1. Click "My Account" near the top right of your screen
  2. Select "Account Settings" from the dropdown menu
  3. Click "Verify E-mail"
  4. This sends a different kind of e-mail where you click a button rather than enter a code
  5. After you receive the e-mail and verify your account, sign out of TurboTax Online and back in.
  6. You will be able to e-file without a code now.

Other things you can try are listed below:

https://ttlc.intuit.com/replies/4576376


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