turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What is going on NYS???

I filed and got accepted 2/5, it is not 4/2 and nothing .. not even a update. It is my understanding that anyone who used TurboTax is facing this issue because of their software. I have used Turbotax for over 10 years and this will be my last. I have a newborn to attend and i really need my refund and a software glitch is not a excuse. You have lost a loyal customer who would use Turbotax for his entire family ...no more. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
SharonD007
Expert Alumni

What is going on NYS???

Once your tax return is accepted, your state takes over processing and for status updates, you can check your state’s website. TurboTax doesn't have any other information. Sometimes your return requires further review, which extends the time to process it.

 

Refer to the TurboTax article How do I track my New York tax refund? To find out more about your NY state tax refund.

 

Refer to the New York State Department of Taxation and Finance FAQ Understanding your refund status for more information.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question