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What if return printout is blank?

 
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3 Replies
MichelleLO
Expert Alumni

What if return printout is blank?

Can you please clarify, which printout is blank?

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What if return printout is blank?

My fed 1040 form is all blank entries.  (template like).  My state return is fine.  seems like pdf didn't generate properly.

 

EbonyL122824
Expert Alumni

What if return printout is blank?

You may have to log out of the program, clear your cache and cookies, and log back in and regenerate the PDF. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance. 

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