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What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

Every time I try to open anew account it says sorry but they cannot do it at this time.

MarilynG1
Expert Alumni

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

Have you reached out to Credit Karma Support?

 

@mzspargo 

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Rebeccqw
Returning Member

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

Nope not true, my spend account was closed with credit karma.. do my taxes got put into my save account.. which I can’t get to bc the external bank hasn’t existed in yrs

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

What’s not true? I never had a save account with CK. 

MarilynG1
Expert Alumni

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

If you have an open account with Credit Karma, and you correctly Signed In to your CK account in the FILE section, your advance should go into that account.

 

@mzspargo 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

I do not have an open account and they will not let me create a new one. They closed my spend account that I’ve had for 3 years.

Rebeccqw
Returning Member

What if my credit karma money account is closed? Can i still get my tax advance sent to my savings ?

I had a spend and save account.. last year sometime they closed my spend account - but not my save account. I did not find out until feb 19,2025 - just a few days ago.. I found out bc a $55 check was supposed to be deposited to my spend account but bc it was closed I ended up getting a paper check… however on the 24th of this same month (only 5 days later) somehow my taxes of over $400 got deposited into my SAVE account… however? Considering both checks were supposed to go to the spend account, the check for $55 gets refused to deposit yet they deposited the check over $400. I have called on phone and in chats on web and I get the run around. This person supposedly expedited it the first day never did… the lady lastnight from ACH department claimed she’d expedite it and I should receive an email in 12-18 hrs… it’s been the run around from day 1…

they can’t send my money to external bank bc I closed that account when my husband died.. and they cant manage to remove the external bank nor can I. I click on linked accounts and get a white page. So credit karma closes my account bc who knows why… denies my $55 getting deposited but lets the $400+ get deposited.. I can’t withdraw my money so credit karma keeps my taxes?????

 

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