What do I do if I got an email saying my tax return was deposited but I do not see it on my bank account what would I do ? I connected my bank already

[SweetieJean]

An email from whom exactly?  The IRS does not send emails.

[nelismarie3]

From TurboTax it says your deposit was sent to your account the 27 . 

[xmasbaby0]

Look again at your email----who sent the email?

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410