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teacompany
Returning Member

We got IRS CP14 notice that states we owe more tax dollars than the submitted return says. It looks like they missed a W2 for credit (it was on the 1040). What can I do?

 
2 Replies
xmasbaby0
Level 15

We got IRS CP14 notice that states we owe more tax dollars than the submitted return says. It looks like they missed a W2 for credit (it was on the 1040). What can I do?

I RECEIVED A LETTER FROM THE IRS/STATE

 

 

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

 

 

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

AUDIT SUPPORT

 

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter-3
Level 15

We got IRS CP14 notice that states we owe more tax dollars than the submitted return says. It looks like they missed a W2 for credit (it was on the 1040). What can I do?

https://www.irs.gov/individuals/understanding-your-cp14-notice

 

This was not the first notice you got ... call the number on the notice if you disagree with their conclusion. 

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