We are filing a 2015 amendment using the TurboxTax software. We are ready to efile, but it is stuck on the page "We're ready to file your taxes!" it won't move from page

[Anonymous]

We are filing a 2015 amendment using the Turboxtax software. We're ready to submit, but the software seems to be stuck on the page that says, "Great Job! You're almost done. Now we'll help you wrap up your 2015 taxes and file your return." However, when we press Continue, nothing happens! Any suggestions for how to efile, which it gave us the option to do?

[xmasbaby0 · Accepted solution]

Amended returns cannot be e-filed.  You have to print, sign, and mail your amended return.

If you need to enter additional information, delete something, or change something on the the tax return you already filed, you have to wait until your return has been fully processed, then you can prepare an amended return, called a 1040X.  You cannot e-file a 1040X.  It must be printed, signed and mailed to the IRS.

 After you print, sign and mail your amended return—1040X— to the IRS wait about 3 weeks and then you can begin checking on it at the IRS website.  Be aware that it can take at least 3-4 months for an amended return to be fully processed (or sometimes even longer.)

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

https://ttlc.intuit.com/questions/2952222-how-do-i-amend-the-2015-taxes-i-filed-with-turbotax-online