I have not recieved my return and I filed on 3/4/19. When I tried tracing my return it says I need to contact my software provider--what is the problem?

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I have not recieved my return and I filed on 3/4/19. When I tried tracing my return it says I need to contact my software provider--what is the problem?

Use this link to check “Your Current E-File Status” with TurboTax to be sure that the return was filed.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

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