Turbotax is not recognizing last years return

I e filed with turbotax last year, but its saying i didnt

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Turbotax is not recognizing last years return

https://ttlc.intuit.com/turbotax-support/en-us/help-article/prior-year-tax-return/access-prior-year-...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...

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