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TurboTax 2023 Desktop crashes after copying 1040-X explanation to Minnesota M1X form

I e-filed my 2023 taxes and then realized the Robinhood data never got imported for 2023. 

 

I started an amended return in TurboTax 2023 and then imported the Robinhood data. I wrote a several line explanation of the change on the 1040-X. On the Minnesota M1X (which only has like 2 lines for the explanation in TurboTax), I clicked copy the info from the 1040-X.

 

Immediately, the box popped up that said "Oh dear. TurboTax ran into a problem and has to shut down." Without thinking it through, I clicked "Save changes". It now consistently displays that error on launch every time I try to start the program.

 

So I either need this software bug fixed, or I need to know how to edit my .tax2023 file in a text editor so I can remove the offending entry from the M1X form.

 

Running Mac OS 14.5 on a M2 MacBook Air.

 

Thanks in advance for the help! 

 

-Jeremy

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TurboTax 2023 Desktop crashes after copying 1040-X explanation to Minnesota M1X form

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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