turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbo tax refused my credit card, check with my bank and my card is good?

Is turbotax accepting credit card, I used mine and it was refused 4 times, I called the bank and my card is good?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
JotikaT2
Employee Tax Expert

Turbo tax refused my credit card, check with my bank and my card is good?

Yes, TurboTax does accept credit cards.

 

How to pay your TurboTax fees

 

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in and proceed. 

 

Instructions to clear cookies to restart TurboTax 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Valeria C Brady
Returning Member

Turbo tax refused my credit card, check with my bank and my card is good?

  •  
CassLO
Intuit Alumni

Turbo tax refused my credit card, check with my bank and my card is good?

Please also follow the below troubleshooting steps:

  1. Review your personal information in your tax return to make sure it's correct, including:
    • Full name
    • Date of birth
    • Social security number and
    • Address
  2. Make sure all of your billing information is accurate. Double-check your:
    • Billing name
    • Billing address
    • City state
    • Zip code
    • Credit card number
  3. If your personal and billing information is correct, wait the suggested business day (or up to 48 hours to try again.)

For more information, please see the TurboTax FAQ's below:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question