Turbo Tax Purchase

[sab561pag]

I was told that I would be able to file my taxes for FREE through turbo tax.  In the end your website forced me to purchase turbo tax for $39.  Why?  That appears to be a bait and switch tactic.  Please explain.  Thank you.

[Halljr71]

Same thing for me. But they charged me double for doing just my federal tax return. Instead of $39 it was $78. What a scam

[LenaH]

TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.

Simple tax situations covered in TurboTax Free Edition:

• W-2 income
• Limited interest and dividend income reported on a 1099-INT or 1099-DIV
• Claiming the standard deduction
• Earned Income Tax Credit (EIC)
• Child tax credits
• Student Loan Interest Deduction

Situations not covered in TurboTax Free Edition include:

• Unemployment income
• Itemized deductions
• Business or 1099-MISC income
• Stock sales
• Rental property income
• Credits, deductions, and income reported on schedules 1–3

@sab561pag

@Halljr71

[sab561pag]

I made 22000 last year, no interest, ACA tax credit.  I should qualify for free return filing.  ????

[Halljr71]

I understand that now. But it doesn’t explain why I was charged twice

[Affordabletaxes2021]

There’s a $39.99 fee to use your refund to pay for taxes. Some people skip over this part and don’t realize it. 

[Halljr71]

Definitely missed that one. If I had known that they would charge me to do that I would’ve went elsewhere. I will never use TurboTax again

[MichelleLO]

If you qualify for TurboTax Free Edition and are being charged, you may have selected an add-on or upgrade. Please see Why am I being charged for TurboTax Free Edition? for more information. 

@sab561pag