TURBO TAX MESSED UP MY DIRECT DEPOSIT INFO ON MY R...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
WhereMyTaxReturnAt
Returning Member

TURBO TAX MESSED UP MY DIRECT DEPOSIT INFO ON MY REFUND

Okay I need some serious help because we have a problem. When filing my return, I filled in my bank account Information on my tax return, a little ways into my application I was asked if I wanted my refund as direct deposit, I checked yes. Everything else when smoothly, I double checked my return before I filed, and have been waiting for it since. It’s been 25 days, and I started to worry that I could have made a mistake. Well I had looked back on my return and noticed that a box stating I ‘did not want my refund direct deposited/ I am not getting a refund’, Why in the world would I check this box if I provided my bank account info to get my refund direct deposit!!! Could this be the reason I have not received my refund yet? If so, what could possibly be the outcome for this mistake, will I receive a paper check instead? I would really like some help with this, I don’t understand how a choice on my return was changed during the process of it being completed. If anybody could provide me any advice that would be lovely, happy tax season, can’t wait to get mine TurboTax!!! C5D1D2A3-3343-4C14-BE0D-4CCEA021B8C4.jpeg

 

2 Replies
SweetieJean
Level 15

TURBO TAX MESSED UP MY DIRECT DEPOSIT INFO ON MY REFUND

Please be advised that you can select different ways to receive your Federal and state tax refunds, so the direct deposit info you provided might have been in response to the question about the Federal one.

 

You are now asking about your state refund.  Yes, they will mail you a check.  Go here to check the status:

Where's My Refund? | Department of Finance and Administration (arkansas.gov)

WhereMyTaxReturnAt
Returning Member

TURBO TAX MESSED UP MY DIRECT DEPOSIT INFO ON MY REFUND

No I am not asking about my state return, I’m asking about my federal return. I’d really appreciate if somebody can contact me personally about this issue. 

Dynamic AdsDynamic Ads
v
Privacy Settings