3519034
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbo tax has received my refund and deducted their fees but I still don’t have my refund

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

Turbo tax has received my refund and deducted their fees but I still don’t have my refund

I don’t either and I’m panicking got an email saying my refund on the way! Turbo tax is stealing peoples money 

Turbo tax has received my refund and deducted their fees but I still don’t have my refund

Same they took the fees days ago. Im pursuing legal action at this point. From the misleading 5days early just to cancel then to not have the option to speak with someone at Cross River Bank if you paid fees with the refund. I should have it today but no email, no updates, and cant get a live person on the phone. Its not on the IRS my funds have already been issued, clearly cause TT made sure their fee was collected.

BrittanyS
Expert Alumni

Turbo tax has received my refund and deducted their fees but I still don’t have my refund

Please You can contact us here. to further discuss the issue.  

 

@dawnmiller1975 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question