The federal government sent my refund two days ago, but TurboTax hasn’t registered it. Could TurboTax be holding it?

[SweetieJean]

TT does not receive tax refunds. Did you ask to have TT fees deducted from it?

[xmasbaby0]

TurboTax does not know when or if your refund was issued by the IRS.

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service