TT advisors messed up our tax returns and we had to amend through a local cpa and now we want TT to refund us what they charged us to file our returns.?

[98alpaca]

We were on TT with advisors two different times. The first time was 3 hrs and the second time was 6 hours only to end up having to amend our state returns with a local cpa because TT told us to put the wrong amount on the wrong line. We deserve a refund from TT for the charges to file!!

[Critter-3]

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/