Trying to get a copy of my 2016 return on my smart phone turbo-tax just keeps going back to the fix my return page this is not helping me

[Shayna]

if it is asking you to fix your rerturn does that mean it hasn't been filed at this time?

[bstran56]

Filed my return twice it was rejected twice because of the government pin used agi they say it doesn't match last years # would like to print a copy off my phone and mail it don't no if this will work but need to try.

[Shayna · Accepted solution]

First you will need to use the option to mail in the return.  Go to File, then Step 3.  Where you have selected to e-file the return switch to the File by Mail option.  Then you can download, print, and mail the return.