Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
wessypoo
New Member

Trying to Buy PLUS benefits

I am on the Upgrade page of my account, and am trying to buy the PLUS benefits. They are grayed out, and when I click 'upgrade now' it is not working. I have tried to access my 2016 return and it says I need PLUS. However I cannot purchase it.

4 Replies
garbagewebsite
New Member

Trying to Buy PLUS benefits

Same issue here after navigating the labyrinth of "go to this and do this" suggestions. I don't even think that the owners of this website know that no one is able to purchase their service. It boggles my mind that there isn't just a "buy PLUS" button on the main page.

adammmmmmmmmmmm
New Member

Trying to Buy PLUS benefits

same here. i've been at this for literally 45 minutes. why is this not just an option that can be selected. you'd think they'd want my money. 😕

SaHoCr
New Member

Trying to Buy PLUS benefits

there is no easy way to pay turbotax. we've searched and searched and the maze not easy...we just want to give intuit money and cant find a way to upgrade.

 

SaHoCr
New Member

Trying to Buy PLUS benefits

no one can find a way to pay

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~