I was suppose to get my refund today but when I checked wmr they didn't send it I'm suppose to get it direct deposited

[GinaTM]

This will be the process that takes place after you file your returns:

• Tax return is transmitted from TurboTax to the IRS.
• The IRS processes the tax return and approves the refund.
• If you picked the option to have your TurboTax fee's deducted from your refund then the IRS sends the refund to Santa Barbara Tax Products Group (SBTPG). It can take up to 21 days for the refund to be sent to Santa Barbara Tax Products Group (SBTGP).
• SBTPG removes the fees (Their processing fee of$34.99 and the TurboTax fees). Then the remainder of the refund is deposited into the bank account or on a money card (like Netspend, Green Dot, etc.).
• Receive the refund in your bank/financial institution.

Best way to track your refund is to check your refund status at:

• With the IRS: https://www.irs.gov/Refunds
• With SBTPG: https://taxpayer.sbtpg.com/

or on your overview page on your TurboTax online account

Also, check here http://support.sbtpg.com/hc/en-us/categories/200405668-I-M-A-TAXPAYER  for additional refund information