The IRS claims we did not file in 2008 but since it was so long ago we no longer have records I have no proof and they claim they no longer either. What can I do?

[justanotherbrat]

We earned less than $28000 according to SSA and they have taken about $5000 in returns already. We filed bankruptcy in 2017 and were required to have all years filed when doing so. I am at a loss. The payments made to the IRS by the court were applied to 2014 & 2016. If we owed 2008 they should have been paid first. The recent letter from the IRS came in a version of my name never used for employment or taxes. We had an identity fraud case for someone filing taxes using my SS # in 2016 with that version of my name in another state but even that dept. could not help since there are no longer records to review.

[xmasbaby0]

Not sure how you think TurboTax can help.  TurboTax only saves returns prepared using the TT software for seven years.  After seven years they are gone.

[fanfare]

The first step is to verify that the letter you have is actually from IRS.

It's unlikely IRS would contact you about 2008 unless there is an issue of fraud.

@justanotherbrat 

[xmasbaby0]

Contact the IRS to find out if the letter you received is even legitimate.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.