turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

The direct deposit info I submitted was to a closed bank account, about how long should I expect my check to be sent out in the mail? My expected return date was 3/20/22

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

The direct deposit info I submitted was to a closed bank account, about how long should I expect my check to be sent out in the mail? My expected return date was 3/20/22

We cannot tell you exactly how long it will take.   If it went back to the IRS then the backlogged IRS has to issue and mail a paper check.   If you were having your TurboTax fees deducted from your federal refund then it went back to the third party bank and that bank will have to issue a check to you.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

 

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
AkinaLO
Intuit Alumni

The direct deposit info I submitted was to a closed bank account, about how long should I expect my check to be sent out in the mail? My expected return date was 3/20/22

There isn't a specific timeframe for this type of situation. The average refund with no issues can take up to 6 weeks to receive a paper check. Please refer to the following article for more information.  

What if I entered the wrong bank account for direct deposit?  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies