Taxes

Forum|Forum|6 years ago
March 2, 2020
1 reply
5 views

I filed on January 31,2020 I got an email saying my state was approved but I haven’t gotten anything on my federal idk when I’m gonna get them I haven’t received anything the irs website can’t provide me any information what is going on

DoninGA

Level 15

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

tchristensen27 Author

Level 2

I called the number got through to someone then they transferred me and I got nothing idk but I’m getting pissed I have 2 TurboTax apps on my phone and one tells me my estimated refund date is 2/21/2020 and I haven’t received it

DoninGA

Level 15

@tchristensen27 wrote:

I called the number got through to someone then they transferred me and I got nothing idk but I’m getting pissed I have 2 TurboTax apps on my phone and one tells me my estimated refund date is 2/21/2020 and I haven’t received it

The tax refund dates provided by TurboTax are only Estimates.

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund