Skip to main content
Level 2
February 26, 2020
Question

Taxes still not approved

  • February 26, 2020
  • 2 replies
  • 0 views

The Irs accepted my federal return on Feb 9th. I was able to check WMR every day and it just had the one bar. Then on feb 24th WMR was saying "information does not match". Then the next day, which is today it is now saying "Return is still being processed. A refund date will be provided when available" and there are no bars on the app or irs website. It says the same thing when I call the IRS hotline. I have never dealt with this in previous years and am pretty worried..

2 replies

Level 2
February 26, 2020

Another thing is I filed with Turbo Tax and I just received my State refund today by direct deposit.

AkinaLO
Level 15
February 26, 2020

It is best if you contact the IRS directly because they will have detailed information about your specific account. Please look at the article posted below for instructions on the best way to contact them.

How to contact the IRS by telephone or get a copy of my ...

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 26, 2020

@AkinaLO @ Okay and what if I forgot a w2 from a job I worked at for less than 2 months? I did claim exempt for that one also. Would I still get a refund and have to amend later? I did not make money the whole year for 2019 either. My refund isn't that much. I called the irs and they just said that it's still processing and I have to wait until it's been 21 days which will be February 29th

Level 15
March 1, 2020

Santa Barbara Bank is not because of your location, this is the bank that handles taking the fees for Turbo Tax out of your return. 

 

The IRS will send your refund to Santa Barbara, they will deduct the fees, then they will deposit the remaining amount of your refund to your bank account. 

 

The website I provided was to track your return with Santa Barbara once the IRS provided you a date they are direct depositing the refund. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
March 2, 2020

How come there are so many people complaining of not receiving their refunds from Santa Barbara Tax Products Group? and also there are some people who have gotten their refunds that are saying that Santa Barbara took more fees out than what initially was supposed to be taken out for turbotax. there are also people saying that Sbtpg have claimed that taxpayers entered the wrong routing and acct numbers even though people can look at a transcript of their return and can see they actually entered the correct info for direct deposit.

 

All these horrible reviews has me very worried....