Tax return not updating

[lenpal]

I signed up to get my tax return up to 5 days early with credit karma. The turbo tax site says once my return is approved by the irs, they send me an email and go from there. My return was approved by the irs this past Saturday, February 21st, with an official deposit date of February 25th. However, the status has still not been updated on Turbotaxes website, and I'm clearly not getting my refund early. I'm very confused on what's going on, but I dont have access to a phone, so I can't call customer service.

[CatinaT1]

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund. 

The IRS Where's My Refund site will not take into account the 5 days early, but if you signed up for the 5 Day Early product, you should receive your refund deposited 5 days prior to the date indicated by the IRS, assuming all conditions are met.

For more information click on the link below

5 Days Early Option

If you don't get your deposit 5 days early, there is a few reasons why that might happen.

• Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
• Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund.
• The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.