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Level 2
March 17, 2020
Question

Tax Return denied

  • March 17, 2020
  • 1 reply
  • 11 views

Hey All! I am on military assignment and I used Turbo Tax's online version. My return was denied and I don't know why. I only worked one job and received one W-2. I don't have access to my files at home. Their contact pages have been incredibly unhelpful. 

1 reply

GiseleD
Level 14
March 17, 2020

When you say "denied", do you mean that your e-file was rejected? If so, please copy and paste in the e-file rejection message you received so that we can better assist.

 

Or do you mean that you still haven't received your refund? Please provide details. 

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jcolendaAuthor
Level 2
March 17, 2020

HI Giselle, thank you for your response. This is what the emails said. 

 

"What happened

REJ001 - This state return was rejected because the federal taxing authority has not yet accepted or has rejected the federal return."